Contact us

Email: the Victorian Energy Upgrades team at DELWP.

Phone: For general information about the program or to contact the Department, call: 136 186

Call from anywhere in Australia, from Monday to Friday, 8am to 6pm. Call costs may vary, (mobiles and public telephones may incur additional costs.)

If you are deaf, have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit