How to become a Scorecard assessor

From April 2018 there will be a major expansion in availability of the Scorecard. We are now seeking applications from assessors who want to be part of this expansion. This opportunity is ideal for people with existing experience and skills in home sustainability assessment. 

To support quality and protect consumers, only accredited assessors can deliver Scorecard assessments.

A level of skill and experience is required to undertake any robust home assessment. A pilot of the Scorecard found that assessors with little training often made significant errors affecting the accuracy of the rating and recommended upgrades, as well as the overall consumer experience.

Accreditation steps

This process takes a number of months - see text below for details.

Shows graphically the process for accreditation, detailed in the text below 

Stage one: submit application documents

This stage is open now

Important: Commercial availability of the Scorecard will begin April 2018. The Department is now taking applications for assessors who would like to be part of that release. Applicants who submit the documents listed below, and pass the required quality and training requirements, will be accredited as soon after the commercial release date as possible.  

If you would like to apply, please email the following documents to help.scorecard@delwp.vic.gov.au:

  1. The Documented Experience Form [MS Word Document - 24.8 KB] 
  2. Evidence (such as certificates) of relevant training. If you have not completed the suggested training (see the list below), use the documented experience form to clearly demonstrate you have the required depth of skills to deliver home sustainability assessments.
  3. A copy of your curriculum vitae (CV) or resume.
Training

Training is one way of partially demonstrating the required experience. There are four relevant home assessment qualifications:

 Qualification 1Qualification 2Qualification 3Qualification 4
Requirement – Stream 1CPPHSA4001A –Assess household energy useCPPHSA4004A –Assess thermal performance of existing residences using non-rating tools and techniquesCPPHSA4006A –Manage own work, professional development and ethical behaviour as a home sustainability assessorCPPHSA4005A – Minimise health, safety and security risks when assessing home sustainability
Requirement – Stream 221854VIC – Course in Home Sustainability Assessment  CPPHSA4005A – Minimise health, safety and security risks when assessing home sustainability
Requirement – Stream 3CPP41110 – Certificate IV in Home Sustainability Assessment  CPPHSA4005A – Minimise health, safety and security risks when assessing home sustainability
Requirement – Stream 4CPP41212 – Certificate IV in NatHERSCPPHSA4001A –Assess household energy use CPPHSA4005A – Minimise health, safety and security risks when assessing home sustainability
Requirement – Stream 5Proven, demonstrated and measurable experience by the assessor.Proven, demonstrated and measurable experience by the assessor.Proven, demonstrated and measurable experience by the assessor.CPPHSA4005A – Minimise health, safety and security risks when assessing home sustainability

To find details of each course, click the course links in the above table. Once you reach the training.vic.gov.au page for the course, you can click the 'Find RTOs approved to deliver this qualification' link to find providers who can deliver the course.

Relevant training courses are not always readily available. As indicated above, if you don't have this training you may be accepted if you can clearly demonstrate the required skills. This training is not funded or provided by the Department.

What happens next?

We will evaluate your documents against the Scorecard Quality Principles (1-4). If you have sufficient skills and experience you will pass to stage two.

If we think you need more training or experience before becoming an assessor, we will give you recommendations on appropriate training. Once you can demonstrate the required skills, you can continue with your application.

Stage two: Scorecard tool training

Successful applicants will be invited to a free one-day training session that explains the use of the tool and provides broader Scorecard program information. Training is provided by the Department at no cost and is only available to applicants who have passed stage one.

Training includes a test in using the Scorecard tool at the end of the training.

What happens next?

If you pass the Scorecard tool test, you will move on to stage three.

If you don't pass the test, we will give you recommendations on appropriate skills development and a path to continue your application after demonstrating these skills.

Stage three: complete paperwork requirements

You will have to submit the following documents to help.scorecard@delwp.vic.gov.au

1. Relevant health and safety training in the last five years

To demonstrate health and safety skills relevant to home assessments you must show you have completed CPPHSA4005A - Minimise health, safety and security risks when assessing home sustainability within the last five years. This training is not funded or provided by the Department.

2. Completed Safe Work Method Statement relevant to a home sustainability assessment

To demonstrate an understanding of health and safety skills relevant to home assessments, you must complete and submit a Safe Work Method Statement relevant to a Scorecard assessment.

3. Evidence of Public Liability and Public Indemnity insurance

Before becoming accredited you must be covered by Public Liability and Public Indemnity insurance.

  • Public Liability - minimum $10 million. Public liability insurance cover should be for any death, injury, damage or loss to other persons arising from the carrying out of Scorecard ratings for an amount of not less than ten (10) million dollars for any single occurrence.
  • Public Indemnity – minimum $2 million. Assessor must maintain such insurance current for the duration of the Assessor Agreement and six (6) years thereafter, and for an amount of not less than two (2) million dollars for any single occurrence.

If you are working through a business or not-for profit organisation, you may provide evidence of the insurance that they hold, showing that it covers you. This should include a copy of the policies and a letter or email that identifies each of the policies, the level of coverage in dollar amount for that policy, the policy number and a statement that the named assessor is covered by that policy.

4. Working with Children photo ID

You must provide a Working with Children photo ID before you can be accredited. Because you will enter and examine people's homes, it is important that you have this photographic identification to show the householder.

What happens next?

Assessors' applications will not be progressed to the next stage until all the stage three documents are submitted and reviewed. Once all documents are submitted and accepted, we will offer you a field exam.

Stage four: Scorecard field exam

At this stage of the process, we encourage you to practice with the Scorecard tool until you are comfortable that you are fully capable to undertake assessments. Once you are comfortable, you can schedule an exam where you will be tested on how well you can perform a Scorecard assessment and demonstrate the Scorecard Quality principles in a home.

What happens next?

Your performance in this exam is evaluated against the Scorecard Quality Principles. If you pass the exam you will become an accredited Scorecard assessor. At that point you will have to sign the Assessor Agreement [MS Word Document - 84.4 KB], which outlines the requirements for an assessor to work under the program.

All accredited Scorecard assessors are listed on the public Scorecard website.

If you fail the exam, we will give you advice on where you have not fully met the Scorecard Quality Principles and suggest a pathway for you to gain the relevant skills and knowledge.

Print a summary of the accreditation process [MS Word Document - 172.1 KB]