When the assessment is done, you will receive your Scorecard Certificate. At the top of the certificate you will see your star-rating, representing the average energy cost of your home. The star rating is on a scale from one to ten: a ten-star house uses the least energy to run.

The certificate also shows you:

  • how your fixed household appliances – such as heating systems, air conditioners, lighting, hot water, pools and spas – compare to the best-in-class
  • how much energy you are getting from solar PV, if you have it
  • ways to improve the energy efficiency of your home
  • your home’s hot weather rating: whether it will stay comfortable during hot weather without cooling appliances.

The recommendations on your certificate are generated by Scorecard calculations based on the current features and equipment in your home. They are impartial. It is the role of the assessor to talk to you about your specific needs and how they may influence the next steps you take.

Example of scorecard assessment certificate

A Scorecard rating represents the performance of the home at the point the assessor undertook the rating. If the home is upgraded or renovated the initial certificate will no longer be valid. Your assessor can create a new rating if they have evidence of the necessary features of the upgrade.

If you've asked to see a Scorecard rating certificate for a home you intend to buy or rent, you'll want to know the certificate is genuine. Check the address on the certificate matches the address of the home, and that the assessor name and identifying number is listed. If you are still concerned please contact help.scorecard@delwp.vic.gov.au

If you're wondering about the difference between Scorecard and the NatHERS rating system, please read our fact sheet on the topic.

Interested in getting an assessment?

There is more information on our Getting an assessment page.