The Scorecard assessment looks at the main drivers of high energy bills: the building itself and fixed features like water and space heating. Improving these features saves you money and may even improve the price if you sell your home. The resulting star rating is independent of household habits - it doesn't take into account whether you leave the lights on, for example - and can be used as a method of direct comparison between houses, or before and after renovation.

Your Scorecard assessor will look at:

Your building's shell:

  • wall, floor and ceiling materials
  • insulation
  • windows and eaves
  • gaps and cracks.

Your fixed features:

  • heating and cooling systems
  • hot water systems
  • lighting
  • curtains and external blinds
  • solar panels
  • pools and outdoor spas.

Non-fixed appliances like fridges and washing machines are not included.

Diagram of assessed home features

'What the Scorecard covers' fact sheet

The assessor looks at every room and collects details of the dimensions, construction and fixed features. They assess the hot water system, eaves and external blinds, and check your ceiling insulation.

The assessment includes taking photographs of household energy features for quality assurance purposes. The Scorecard's purpose-built software means the results are instantly accessible so you will get immediate feedback from the assessor. You will receive this information in the form of a certificate that gives your home a star rating.

The assessor will sit down with you to discuss your Scorecard. The results of the Scorecard will give you details about your energy use and the best way to reduce it.

The choice to take this advice is up to you. To get the best price and advice on your options, we strongly recommended that you get several quotes for any upgrade. Alternatively, our Victorian Energy Upgrades page contains information on energy efficient products.

Some assessors may have relationships with supplier: they need to declare any conflict of interest, i.e. financial relationships with suppliers, to you. These financial relationships must also be listed on the Privacy Agreement you get the start of the assessment.

You are under no obligation to purchase any products or services from the assessor or an associated business.

Interested in getting an assessment?

Page last updated: 08/07/19