The Scorecard assessment looks at the main drivers of high energy bills: the building itself and fixed features like water and space heating. Improving these features saves you money, makes your home more comfortable and may even improve the price if you sell your home. The star rating is independent of household habits - it doesn't take into account whether you leave the lights on, for example - and can be used as a method of direct comparison between houses, or before and after a renovation.  

Your Scorecard assessor will look at:

Your building's shell:

  • wall, floor and ceiling materials
  • insulation
  • windows and eaves
  • gaps and cracks.

Your fixed features:

  • heating and cooling systems
  • hot water systems
  • lighting
  • curtains and external blinds
  • solar panels
  • pools and outdoor spas.

Non-fixed appliances like fridges and washing machines are not included.
Diagram of assessed home features

What the Scorecard covers

Download the fact sheet (.PDF, 440 KB)

Download the fact sheet (accessible document, .docx, 2.47 MB)

The assessor looks at every room and collects details of the dimensions, construction and fixed features. They assess the hot water system, eaves and external blinds, and check your ceiling insulation.

The assessment includes taking photographs of household energy features for quality assurance purposes. The Scorecard's purpose-built software means the results are instantly accessible so you will get immediate feedback from the assessor. You will receive this information in the form of a certificate that gives your home a star rating.

The assessor will sit down with you to discuss your certificate. The results of the Scorecard will give you details about your energy use and the best way to reduce it.   Your assessor can also discuss changes to the way you use your home or appliances that will cost nothing but will improve your comfort or lower your bills.

Interested in getting an assessment?

Page last updated: 18/09/20