Stories from Scorecard customers

Spending too much on energy bills?

When Seren moved to Geelong, she realised that if she didn’t act quickly, energy use in her new home was going to be much higher than it was in the inner-Melbourne flat where she’d previously lived. She arranged a Victorian Residential Energy Scorecard assessment to help plan the next steps to a home with low energy bills.

She liked the sense of space the three-bedroom, 122-square metre house afforded for a single occupant, but being in an original unrenovated condition, it clearly needed improving. Making it more comfortable in the depths of a Victorian winter would be a priority.

Click on the link to discover how Seren used her Scorecard assessment (.PDF, 2.3 MB) to help reduce her bills.

Interested in having a Scorecard assessment? Find an assessor here.

Hear from Bek and Simon in Tallygaroopna

When Bek and Simon bought their four-bedroom rural home at Tallygaroopna, near Shepparton, they knew that renovating would have to be a priority. Looking for ideas to make their home more comfortable and energy efficient, the couple turned to a Victorian Residential Efficiency Scorecard assessment to help them make a plan.

With six children aged two to 15, Bek and Simon needed to renovate to create more space. And the brick house, built in the 1980s, was also in need of a makeover to make it more comfortable and energy efficient.

Click on the link to discover how Bek and Simon used their Scorecard assessment (.PDF, 1.90 MB) to guide their renovation.

Interested in having a Scorecard assessment? Find an assessor here.


Hear from Carolyn and Garth in Burwood East

Garth and Carolyn were keen to know whether the past two years of tirelessly renovating their home to make it more comfortable and energy efficient had truly worked. They got a Residential Efficiency Scorecard assessment and it gave them a resounding mark of approval.

“Yeah, that’s about right,” Garth says to the top assessment of 10 stars for his home. “When you look at what we’ve done compared to other people, we’ve done a lot.”

Carolyn and Garth’s 10-star rating really reflects the impressive list of improvements they’ve made to their 1960s yellow brick veneer home in Burwood. Not long after buying the house in 2014, they realised there was much to do. The house was draughty which made it expensive to heat in winter and cool in summer. Worsening the situation was that Carolyn’s hay fever and asthma were exacerbated by the old loose fill insulation in the roof.

Click on the link to discover what Carolyn and Garth did to get a 10-star home (.PDF, 5.93 MB).

Interested in having a Scorecard assessment? Find an assessor here.


Hear from Nyree and Mark in West Footscray

Over a decade ago Nyree and Mark bought a dilapidated West Footscray weatherboard that no one else wanted. By getting a Scorecard assessment done, they have been able to transform it into a home that is comfortable to live in year-round.

Their renovation and extension took years to plan and budget, and needed investigation into the improvements that would give “bang for our buck,” says Nyree. “People often measure this by the size of the house, whereas our measure was what we could do with our money to improve the energy efficiency and liveability of our home without increasing our footprint.”

Click on the link to hear about Nyree and Mark’s Scorecard journey (.PDF, 1.7 MB).

Interested in having a Scorecard assessment? Find an assessor here.

Hear from Danielle in Brighton

Danielle and her family moved into their new home and found it to be draughty, uncomfortable and expensive to run. They had a Scorecard assessment which rated their home at one star. They were able to use the Scorecard rating to work with their architect and builder to make decisions about which upgrades would give them the best value for money.

At the end of the renovation they had their home re-rated at seven stars and are able to use the sun to heat the house in winter and keep the house cool in summer without having to run cooling.

“It’s really, really helpful being able to quantify the different star ratings. Knowing where you’ve come from and where you end up is terrific, because then you understand how much of a difference you’ve made.”

Interested in having a Scorecard assessment? Find an assessor here.

Hear from Jane, a landlord in Mitcham

Jane bought this three-bedroom brick veneer house around 20 years ago, picking it for its affordability and north-facing rear, which could one day be renovated to let more natural light and warmth into the home. “It was all I could afford back then,” she says, in what seemed like an outer suburb. Now she wants to see if energy saving upgrades such as wall and ceiling insulation, and the installation of high-rating heat pump hot water and reverse cycle heating and cooling systems deliver the home a decent Scorecard rating for energy use.

The Residential Energy Scorecard came at just the right time for her.  Through her Scorecard assessment, she worked out how to make her long-term investment property in Mitcham even more comfortable and desirable for tenants, as well as looking at the possible tax benefits for her investment.

Click on the link to discover how Jane has transformed her rental property (.PDF, 962 KB) to benefit both herself and her tenants.

Interested in having a Scorecard assessment? Find an assessor here.

Hear from Val and Barry in Drouin South

Val and Barry were selling their home of 30 years, an energy efficient mud brick home built in the 1980s. To prove their home’s energy credentials, Val and Barry had their home assessed using the Residential Efficiency Scorecard.

The result was an 8 star rating that was used in their opens for inspection and marketing. There was so much interest in this new way of marketing, the local paper wrote a front page article on the house and its features.


Val and Barry talk through the process with their assessor, Malcolm:


If you’re buying a home, the Residential Efficiency Scorecard can help you choose the best home for your future. Just as you might request a building or pest inspection, you can find out how comfortable your home will be, what sort of energy bills to expect and what kind of upgrades you could install by having a Scorecard assessment.

Scorecard helps when you're buying a home

Interested in having a Scorecard assessment? Find an assessor here.

Hear from Clare about using Scorecard to work out her future energy bills

Clare used the Scorecard to assess the plans for her family’s new home. She wanted to find out whether or not the house would cost them a fortune in energy bills. Her Scorecard assessor showed her how to adapt the plans to significantly reduce energy use, then worked with her builder to make the most cost-effective changes to the build. A few small changes made a huge difference, turning a 2 star house into an 8 star house.

Interested in having a Scorecard assessment? Find an assessor here.

Are you an architect, builder or developer? Watch what Scorecard can do for you

You already know there’s a strong business case for energy efficient homes. Scorecard is a government-backed, trustworthy way to show the energy efficiency of the homes you design and build. A Scorecard assessment is a clear and easy way to advertise the quality of your homes. Your customers will be happy when they build with you, happy to live in a house that is low cost to run, and even happier when they sell.

What can Scorecard do for builders and architects?

Interested in having a Scorecard assessment? Find an assessor here.

Page last updated: 13/10/20