Call 136 186 from anywhere in Australia, Monday to Friday, 8am to 6pm. Costs may vary - mobiles and public telephones may incur additional costs If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit www.relayservice.gov.au
Department of Environment, Land, Water and PlanningPO box 5000
Melbourne VIC 8002
We have major offices across Victoria, plus many smaller offices in local regional areas. Look up our office locations.
Our ABN Number: 90 719 052 204
If you have a problem with your gas or electricity supply, our 'Complaints, safety and outages' page has more information.
Reach us using the contact form below and we'll put you in touch with the right person to answer your questions or offer assistance.