Contact us

For free advice and information on a range of primary and energy industry issues, contact our Customer Service Centre between 8 am and 6 pm Monday to Friday.

By phone

Call 136 186 from anywhere in Australia, Monday to Friday, 8am to 6pm. Costs may vary - mobiles and public telephones may incur additional costs If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit

By email

Use our online enquiry form below.

By post

Department of Environment, Land, Water and Planning
PO box 5000

Melbourne VIC 8002

In person

We have major offices across Victoria, plus many smaller offices in local regional areas. Look up our office locations.

Other contacts

DELWP Website

Our ABN Number: 90 719 052 204

Contact form